“TVU Networks offers great quality products and solutions, in addition to the high standard of customer service and prompt response.”
Ola AlKilani
Satellite Desk Manager
Challenge
Al Arabiya is the leading source of news and opinion from the Middle East. It is a 24-hour digital news platform publishing breaking news, politics, business, features, opinion and lifestyle. Headquartered in Dubai with correspondents across the region, Al Arabiya presents a globalized view of the Arab world to audiences across five continents.
Before COVID-19 Al Arabia was using TVU One Packs in several countries. Once COVID-19 started to spread across the globe and especially in the Middle East, Al Arabia had to find a way to continue to provide news coverage for their viewers to keep them engaged, but to do so with strict lockdown and travel restrictions.
Solution
Al Arabia started to extensively use the TVU Anywhere mobile app for news coverage during COVID-19 because it was extremely easy to use. It also expanded their existing worldwide coverage during the pandemic. An average of 20 reporters were using TVU Anywhere from various locations without breaking lockdown rules or risking their safety to deliver daily news. With TVU Anywhere there was also no need for them to hire a cameraman or gear.
“Al Arabia reporters have the TVU Anywhere app on their mobile phones and rely on the bonded signal 3G network + WiFi to connect. The app also helped the reporters travel light without the hassle of excess luggage,” said Ola AlKilani.
Benefits
Ola AlKilani added this about TVU Anywhere: “[It] has excellent quality even with low bandwidth and bad internet connection, we experienced no freezing or pixelation like other softwares. The app is technically easy to operate. Adding a new user barely takes a minute. TVU Anywhere also has almost no video delay. The user can give a signal within minutes. In addition to this the app never gives an error while broadcasting a signal. Some other applications only allowed us a limited number of users (sometimes only 4 users) that could go on air but TVU Anywhere has the advantage of having unlimited number of users go on-air simultaneously at a time.”