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TVU Command Center User Guide

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Product overview

TVU Command Center is an Enterprise Video Management Platform and Live cloud-based streaming solution. TVU Command Center offers centralized remote management and control of your TVU transmitters and solutions. As a cloud-based solution, TVU Command Center provides the convenience of remote access from any location with an Internet connection.

TVU Command Center also permits IP video sources to be added, deleted, transmitted, and output to a third-party website or Content Delivery Networks (CDN) such as YouTube, Ustream, and Facebook Live.

Manage TVU transmitters, receivers, multiple live feeds, and input sources. Control TVU Grid switching, routing, and video distribution. Monitor data usage and analytics. Schedule automatic live transmissions and broadcast to any live-streaming website.

 

Introduction, setup, and base operation

TVU Command Center offers centralized remote management and control of your TVU transmitters and solutions.

Before you begin

TVU Networks makes it easy to sign up for a Command Center account. From the TVU Networks website, click the Sign up/Login button at the top of the page. On the Sign in page, click Sign Up, enter the required fields, click Get Started Now, and follow the registration steps.

This TVU Command Center User Guide provides an overview of the new user interface and instructions for setting up and using the TVU Command Center’s basic and advanced operations.

 

Features

TVU Command Center’s robust cloud-based toolset comes with the following features:

Route tab – The Route tab has the following features:

  • The Route tab displays paired receivers and available sources. Users can select one or more receivers and go live with available sources from this tab.
  • My Sources:
  • The My Sources page is accessed by selecting the Route tab in the left panel and selecting Sources from the drop-down menu. Sources can be displayed by status, bookmark, type, name, Live first, or which source was online first.
  • Receiver Control: Users can access the Receiver Control page by selecting Receivers from the top-left drop-down menu to display receivers paired to their account. Users can click the source drop-down menu to select and go live with a source associated with that receiver.
  • Advanced Control: The Advanced Control page is accessed by selecting Receiver from the top-left drop-down menu and clicking the Advanced green button. The Advanced button opens the Receiver Control page and includes the Source panel. It also displays the Settings, control, and diagnostic data for a selected source.
  • Multi-Control feature: The Multi-Control feature allows synchronization of up to twelve TVU transmissions on the same delay by enabling Time Lock. The Multi-Control page is accessed by selecting Receivers from the top-left drop-down menu and clicking the green Multi-Control button.

Monitor tab: The Monitor tab allows users to watch full-motion live videos of their current live receivers in a multi-view format without timing out. Users can listen to the output audio, full-screen individual windows, and use VoIP controls to communicate with each receiver’s TVU Pack.

Grid tab: The new TVU Grid for Command Center features allow TVU Command Center account owners to access and manage Grid sources outside their traditional organizational boundaries.

Token tab: The TVU Anywhere app integrates with the token feature, allowing an operator to perform automatic receiver pairing without the intervention of TVU Support.

RPS One tab: Command center supports an RPS One 4-channel transmitter source. The RPS One tab allows users to enable Source Switch mode.

Chat feature: Contact the TVU Support team via chat within the new Command Center user interface.

Alert icon: TVU Command Center Alert feature allows users to send alerts about sources or receivers to other Command Center accounts with access to those devices.

Setting icon: Access all features and system settings that are enabled display in the Setting menu.

Social Accounts tab: The TVU Share feature enables users to share or publish a source directly to a social media account or website.

User preferences: Full control of TVU receivers, including Geo-locate, a GPS-based map view of all powered TVU transmitters.

Tracking and location features: Track TVU receivers, including Geo-locate, and show a GPS-based map view of all powered TVU transmitters.

 

Logging in to the TVU Command Center Web User Interface

To sign in to Command Center, complete the following steps:

  1. Open a Web browser window and enter: http://cc.tvunetworks.com
  2. Click Enter. The Sign in pop-up displays.
  3. To Sign in to the TVU Command Center Web user interface, enter your email and Password.
Command center sign in page
  1. Click Sign in.
 

TVU Command Center User Interface

This section describes the new TVU Command Center user interfaces’ four main tabs in the left panel:

  • Route tab – All transmissions can be managed from the Route tab. The Route tab displays paired receivers and available sources. Users can select one or more receivers and go live with available sources from this tab. Sources can be filtered by status, bookmark, type, and by name or which source was online first. The Setting page can be accessed by clicking the gear icon in the bottom-left corner of the advanced receiver page.
  • Monitor tab – The Multi-view page has been renamed as Monitor. The integration of the TVU Multi-view feature makes it possible to preview six live video streams on a single monitor. Integration of the TVU Multi-view feature is available to monitor more than six live video streams on a single monitor. Select the display matrix, and if the number of monitored videos exceeds the maximum number of the matrix, you will see pagination.
  • Grid tab – The Grid tab enables the user complete control over all TVU Grid video content switching, routing, and distribution.
  • Token tab – Select the Token tab to share the QR code with others for TVU Anywhere pairings. Using the Token tab feature, The operator can perform automatic receiver pairing without the intervention of TVU Support.
  • RPS One tab: Command center supports an RPS One 4-channel transmitter source. The RPS One tab allows users to enable Source Switch mode. Users can switch 1,2,3 or 4 on the touchscreen to output to a single receiver. All video formats and frame rates must be the same to use this function in Command Center.

TVU Command Center User Interface Route tab

After a successful log in, The TVU Command Center Web user interface Route tab and Sources view are selected by default.

CC route tab

The Source page displays source thumbnails in the list view by default. In the default list view of sources, you can rearrange the columns by clicking the vertical three-dot menu in the top-right corner of the window. You can also shuffle the columns by dragging and dropping the column titles.

Users also have the option change the “Sources” view from gallery preview to list view by clicking the view icons in the top right corner.

Command Center User interface

The Route tab provides an efficient way to access sources and receivers. The Source window list view displays by default.

  • Available sources display with a green status indicator.
  • The drop-down menu to the right of the source preview displays the receiver paired with the source.
  • Use the top drop-down menus in the top navigation pane to display sources and receivers in a sortable list.
Paired receiver menu

From within the source window, users can select a source to open the expanded source window. Use the drop-down menu in the highlighted column to change the destination receiver for the selected source. To take the source live, click the Go Live button.

expanded source window

Receiver selection menu

The Receiver Control page displays a sortable list of receivers paired with a user’s Command Center account. To open the page, select the Route tab and Receivers from the drop-down menu.

Receiver selection

The Receiver Control page opens.

Receiver Control page

Receiver page controls and functions

Receiver Control page - Controls and functions

(A) Source selection menu: Select a source from the drop-down menu to go live with.

(B) Click the video preview to open the expanded receiver control panel.

(C) Search: Enter the Video or Destination in the search bar.

route tab search bar

(D) Sort by Status: Click the Status checkbox to sort your selections by their status. Checking the Status checkbox allows users to display video source previews and devices that are Live, Online, Offline, or to Sort by status.

Status selections

(E) Publish icon: The publish icon to enables users to publish an output video stream to a Website of their choice.

Note: Refer to “Receiver Control page Advanced functions” more information about Advanced status and settings and functions.

(F) Multi-control button: The green Multi-Control button opens the Multi-Control window.

The Multi-Control window includes the following controls and functions:

Multi-Control window

Notes:

(G) My Favorites: The My Favorite checkbox has been added to the top navigation panel. Each displayed Receiver preview has a small heart in the bottom-left corner next to the Bookmark icon. Clicking the heart icon will turn the icon red and designate that receiver as a favorite. Selecting the My Favorite checkbox in the top navigation will sort and show only favored receivers in the results.

My favorites heart icon

(H) Page Navigation: Click the navigation buttons to flip through multiple pages of sources, go to a specific page, or skip to the last page.

(I) Advanced button: The Advanced button opens the Advanced Control page, where users can access the source panel, preview a source selection, and access the Setting menu.

(J) Advanced icon: The Advanced icon opens the Expanded Receiver Control panel.

(K) Bookmark icon: Click the Bookmark icon to create a preset bookmark for a specific receiver. Preset bookmarks display and can be selected from the Bookmark drop-down menu in the Sources and Advanced top-navigation windows.

expanded receiver control panel

The Expanded Receiver Control page includes the following controls and functions:

(A) Extended receiver information icon: Click the “i” icon next to the receiver name to display information about the receiver, including PID and software version.

(B) Audio mute icon: The speaker icon will allow users to enable or disable the audio output without affecting the actual audio output of the stream.

(C) Quality histogram: The Quality histogram displays the live transmission status.

(D) Audio bars: Provides a visual indicator of the video stream’s audio output.

(E) Source transmission diagnostics: Displays “Details” that represent the health and format of a source and its transmission. Battery, error rate, and line quality will only populate for a TVU Pack transmission.

(F) Delay and bitrate control settings: These sliders control a TVU Pack stream’s bitrate and delay settings.

(G) Stop button: Click the red Stop button to stop a live source.

Receiver Control page preview block

The receiver preview block has elements that should already be familiar to you, such as the receiver name, source selection drop-down, and the Take (Live) button. We have added new functional elements to the source preview block, which include bookmark settings, my favorites (heart), memo text box, and the Advanced icon.

The Advanced icon is located in the Receiver Control page preview block. When a receiver is online, the Advanced control icon in the source preview screen turns white. When the receiver is offline, this icon is grey.

Click the “Advanced” icon to display the Advanced Control page for that specific receiver.

Note: Refer to Advanced operations “Advanced Control page” for more information about Advanced features and functions.

Receiver Control page preview block elements

Note: The Advanced Control page can be opened using the Advanced icon.

Advanced Control page

The source video preview block controls and functions (when Live) are described as follows:

Source preview when live

(A) Source status indicator: The Source indicator displays “Live” when the source is live.

(B) Receiver name: Your selected receiver name is displayed in this field.

(C) Memo text box: The user can enter custom information about the receiver thumbnail in the memo text box. Click the memo box to activate the text cursor. Then, customize the video preview description.

(D) Source selection drop-down menu: Click the source drop-down menu to select a source to go live with.

Source drop-down menu

(E) Expand info icon: Click the Expand info icon to expand a view containing the information you already know. The Modem status indicators are at the bottom. These show the current connection status of each modem in your TVU Pack. Starting at the top and from left to right, the modem order is Top: 1>2>3 and bottom: 4>5>6.

Expanded info icon

Modem Colors: Grey = offline, Red = no connection, Yellow = connecting, Green = connected.

Click the source preview to open the expanded version of the receiver thumbnail. In this view, you will see live moving video. There is also a mute button in the bottom-right corner of the expanded live video window. The control panel allows you to adjust bitrate, delay, VBR/CBR, and dynamic or fixed delay.

The Live preview panel displays a Setting icon that opens the Web UI of a Pack source.

Live preview panel Setting icon
receiver control window live preview

Note: Refer to “Expanded Source Control panel” for more information about the expanded receiver control settings and functions.

(F) Publish icon: Click the Publish icon to publish your output video stream to a Website of your choice.

Preview icons

Refer to “Publishing a video stream to social media” for more information.

(G) Advanced icon: Click the Advanced icon to open the Advanced control page.

(H) My Favorite icon: Click the Heart icon to save and categorize the source as a favorite.

(I) Bookmark icon: Click the Bookmark icon to add a bookmark to the source.

Advanced Control page

To open the Advanced Control page, select the Route tab and Receivers in the drop-down menu to open the Receiver Control page. Click the Advanced button or The Advanced icon located below a specific preview window. Note that clicking the Advanced icon opens the Advanced Control page for that specific receiver.

The Advanced Control page operational panels include:

Advanced control page panels

The Advanced control page operational panels include the following controls and functions:

Advanced control page functions

(A) Search bar: Search for a source name or PeerID.

(B) Source selection menu: This section contains all available sources for the selected receiver, filtering, and search options—sort sources by Status, Type, and Bookmark.

(C) Video preview panel / Audio mute icon: The Speaker icon will enable or disable audio output to your PC. This icon does not affect the actual audio output of the stream.

(D) Publish icon: Click the Publish icon when live and you want to output to a Social media account.

(E) Quality histogram: This histogram is a live-updating graph that displays the data throughput of the current transmission as the receiver receives it.

(F) Audio Bars: Provides a visual indicator when there is audio with the video stream.

(G) Source transmission, monitoring, and status: This panel allows editing of the bitrate and delay of a TVU Pack stream transmission. Metrics that represent the health and format of a source and its transmission also displays. Battery, error rate, and line quality will only populate for a TVU Pack transmission. You can also find the receiver PID in this section.

Note: Refer to “Setting panel Controls” for more information.

(H) Delay and bitrate control settings: Use these sliders to control the bitrate and delay setting of a TVU Pack stream.

(I) Live preview and Take/Stop button: Click the red Stop button to stop a live source.

(J) Setting (feature control): Mouse over the setting gear to expand a drop-down menu that shows available configuration options for your selected receiver.

Note: Refer to “Settings” for detailed information.

setting configuration options

(L) Live, Record, and Transcriber mode tabs: These tabs control the content displayed below them. Live mode shows the individual modems for the transmitter and their current status. Record mode shows the console for managing recorded content for the selected transmitter. If the Transcriber is enabled, operators can use the real-time speech-to-text transcribing service.
(M) Alert: TVU Command Center Alert feature allows users to send alerts about sources or receivers to other Command Center accounts with access to those devices.

(N) System settings: Mouse over the setting gear to expand a drop-down menu that shows available transmission settings for your selected receiver.

Source panel functions

The receiver selection and sources panel is located in the left panel on the Advanced Control window.

The Source panel includes the following controls and functions:

Source panel - Advanced control page

An operator can choose which source types to display by expanding the source menu carets.

source panel menus

(A) View sources by thumbnail preview or list: These features allow the operator to display all TVU transmitters and their status in a graphic thumbnail or by list.

thumbnail and list view icons

Located below the search field in the Source panel are three drop-down menus: the Status, Type, and Bookmark menus. These menus have the following functions:

(B) Click the Status drop-down menu to filter, display, and select any source by Live, Online, or Offline status.

status drop down menu

(C) Click the Type drop-down menu to filter, display, and select any source by type. Source types include TVU Pack, TVU Anywhere, TVU Grid-Pack and Grid-SDI, External, G-Link, RTIL, and Local SDI sources. To show all source types available, click the Type menu and select All.

cc type menu

(D) An operator can filter, display, and select bookmarked source types by clicking the Bookmark drop-down menu.

Source bookmark menu

(E) An operator can filter and display source types by their status by selecting By Name, Online First, or Live First from the drop-down menu.

Source type menu

(F) To choose an external source, click the plus “+” icon. Available external source types are Generic External, SMPTE, YouTube, G-Link source, SRT, NDI, and Zixi.

external source menu

Source thumbnail indicators and functions

To open the source information panel, click the caret. External sources display with a gear icon below the preview thumbnail.

Expand Source thumbnails

Refer to “Source status indicators” for more information.

Clicking the gear icon below the video thumbnail opens the Edit External source window, which allows users to edit and validate the external source.

Edit external source window
 

Video preview panel

The video preview panel shows the live video output state or the offline state previews. When a video is live, the operator can mute or unmute the audio to the live video by clicking the speaker icon in the bottom right corner of the preview screen.

ADVANCED CONTROL PAGE PREVIEW

The video preview displays in the preview window when a source is live. To stop the transmission, click the red Stop button.

Stopping a transmission

When a source is not live, the video preview displays the following TVU slate and a green Take button.

Take/Stop button: The Take/Stop button allows the operator to stop or restart a live transmission of a selected source.

Advanced Control tab - Video preview offline state
 

Data transmission monitor panel

The data transmission monitor panel is located below the preview panel.

data transmission panel

The Live tab displays the data transmission monitor panel, which includes visual modem histograms with the following controls and functions:

modem histogram 2

(A) Live, Record, and Transcriber tabs: These tabs control the content that is displayed below them. The Live mode is the primary interface to be used during a Live transmission. When this tab is selected, the status of each of the data card network connections will be displayed. Record mode will show the console for managing recorded content on the selected transmitter. Operators can use the real-time speech-to-text transcribing service if the Transcriber is enabled.

(B) Check box: There is a check box and status bar associated with each card. The check box enables or disables a data connection. If unchecked, it will not be used to pass data. If the box is checked (default), the connection will be used to pass data.

(C) Monitor histogram: The monitor histogram displays each modem’s status, throughput, and IP address.

(D) Connection mode and connection strength indicator: The connection mode indicates the connection mode and strength.

(E) Configuration menu: Opens the Web UI of the pack source.

(F) Reset: Provides a full-power reset for a modem. This feature is used when the modem is no longer able to connect or is experiencing a problem. Click the Reset icon to force the modem to power cycle and reset.

(G) Connection name and status: Individual read-out panels show each active card’s carrier name (when available). The slot number of each data card is indicated in front of the carrier name. To retrieve the IP Address of a data card, mouse over the name of that data card. You can enter your preferred <name> if no name is automatically provided and displayed. However, this will reset upon reboot.

The color indicators displayed within the carrier name panel indicate the following status:

  • Red: Not connected or dialing
  • Green: Connected and passing traffic
  • Yellow: Connected but not passing traffic
  • Gray: Disconnected or unplugged
connection name and status

(H) Scale: The Scale drop-down menu allows the operator to set the scale for the histogram. When the scale changes, it will affect all the displayed histograms.

scale menu

Note: Refer to TVU Command Center File based workflows for information about the record function.

 

Controls setting panel

The Controls Setting panel is located on the Advanced Control page.

Advanced Control page - Controls setting panel location

The setting panel includes the following controls and functions:

Advanced Control page - Controls setting panel

(A) Delay control: Set your desired latency and the maximum bitrate you want to utilize. When in “Live” mode, the error rate and picture quality will automatically adjust based on the desired latency and the available bandwidth to produce the highest quality picture.

(B) Bitrate control: The TVU receiver has a smart VBR scaling system. The unit automatically adjusts the bitrate to output the best quality picture based on the desired latency. To effectively take advantage of the smart VBR scaling system, set your desired latency and the maximum bitrate you want to utilize.

(C) Adaptive delay control (Dynamic/fixed) for Grid only: Controls the dynamic buffering is a Grid feature. When set to dynamic mode (recommended), the receiver automatically increases the stream buffer to ensure stable transmission. This selection maximizes stream stability but at the potential cost of increasing the delay/latency. The fixed mode will lock the Grid stream to a specific delay but allow errors if the setting is too aggressive. It is recommended that dynamic mode is normally utilized. Where fixed mode is enabled, the operator should pay extra attention to the stream stability with their given setting.

mode selection

(D) VBR/CBR: The TVU receiver has a smart VBR scaling system.

Refer to “Setting the variable bitrate (VBR) and delay” for more information about VBR/CBR.

Mode selection menu 2

(E) Preset selection menu (operational): Click the Select drop-down menu to view mode selections. Depending on your news-gathering environment, you can choose from preset bitrates and latencies.

Refer to “Setting the variable bitrate (VBR) and delay” for more information about VBR/CBR.

Status panel – diagnostics

Many indicators are arranged vertically in the Status panel to help an operator make quality and troubleshooting decisions. Information such as error rate and line quality are displayed, and a quality histogram depicts the total transmission encoding bitrate over a period. The histogram’s scale can be changed by selecting a different display option on the drop-down menu. The status of the transmitter’s batteries also displays.

The Status panel diagnostics are located as shown below.

Advanced Control tab - Status panel location

The Status panel includes the following controls and functions:

Advanced Control page - status panel

(A) Input and output formats: “Input” displays the video input format of the transmitter. “Output” displays the receiver output setting.

Note: The receiver output format follows the input format. When the Input Match feature within Feature Control is enabled.

The TVU Pack input and receiver output should match. The receiver software is not intended to convert or adjust the resolution. In the event of a mismatch, the receiver will attempt a format conversion, which may result in losing video quality and removing closed captions from the transmission.

(B) IFB status: Displays the IFB status and the IFB Signal. The IFB signal has a strength meter that depicts the input level of the IFB.

(C) VoIP status: The VoIP Signal has a strength meter that depicts the input level.
(D) Quality histogram/Quality link: The quality histogram below the Quality link displays a 5-minute aggregate histogram of the live transmission.

 

Source page

The Source page is accessed by clicking the user interface Route tab and selecting Sources from the drop-down menu, as shown below.

sources selection

The Source page displays source thumbnails in the list view by default. In the default list view of sources, you can rearrange the columns by clicking the vertical three-dot menu in the top-right corner of the window. You can also shuffle the columns by dragging and dropping the column titles.

Note: Refer to “Source Control page functions” for more information about the following settings and functions.

source page

The sources preview panel includes the following controls and functions:

(A) Search: Enter the source PID or Name in the search bar to locate a source.

Route tab sources - search bar

(B) Status: Click the Status drop-down menu to display sources based on the source types you select in the drop-down menu.

status menu

(C) Bookmark: The Bookmark drop-down menu can display Special arrangements of receivers, including preset bookmarks created by the user.

bookmark menu 2

Users can create preset bookmarks independently by selecting the Bookmark icon on the receiver control page.

bookmark icon

To add a preset bookmark, click the Bookmark icon to open the Bookmark pop-up window. Select Add to or Add a new bookmark.

add bookmark window

Note: Refer to “Receiver Control block controls” for more information about the Bookmark menu settings and functions.

(D) Type: Click the Type drop-down menu to filter your sources based on type. The results displayed below the drop-down menu correlate to the selected checkboxes.

type drop down menu

Note: Refer to “Source Control page functions” for more information about the Type menu settings and functions.

(E) By Name: Click the By Name drop-down menu to filter source previews based on Online First, Live First, or By Name.

Live first menu

Note: Refer to “Source Control page functions” for more information about the Live First menu settings and functions.

(F) Add external source: The plus + icon enables users to add an external source, such as an External (Ext), SMPTE2022, YouTube video or Grid token source. The added source displays in the source panel with the other source thumbnails.

Route tab source - add external source

Note: Refer to “Adding an external source” for more information about adding external sources.

(G) (H) Page navigation: Click the right and left arrows to scan through multiple pages of sources, go to a specific page, or skip to the last page.

Note: Refer to “Source GPS Tracking and locations” for more information about page navigation.

(I) Source view options: These two icons will allow you to switch between a list view with a thumbnail or a video preview block. The default is the list with a thumbnail view. The list view will show you all of your filtered results and periodically update the preview thumbnail of the source’s content. It displays the source name and a status indicator to show if it is online, live, or offline.

source window gallery view
source block view

Note: Refer to “Source GPS Tracking and locations” for more information about source views.

(J) Geo Location icon: Click the pin icon to open a geographic map showing the physical locations of sources and receivers.

Hover the mouse over a map pin to display the name of a source.

Geo sources

Click on a map pin to open a window showing a still capture of the source’s content and status. Additionally, the receiver that the source is live with will display as a red pin on the map.

To exit the map, click the block view or List view icon.

Geo locations and controls

Note: Refer to “Source GPS Tracking and locations” for more information about using the Geo location feature for a single source or receiver.

User preferences

User preferences block view

The Command Center’s main user preferences are located in the top-right corner of the user interface.

The user preference and main navigation panel include the following controls and functions:

(A) Setting icon: Click the Setting icon to change your settings.

(B) What’s New icon “?”: Click the “?” icon to see the latest product changes.

(C) User preferences: Click the user preference drop-down menu to choose a language and to log out of Command Center.

(D) Services navigation menu: Click the Waffle icon to access links to additional TVU Web services.

Services menu

Expanded Source Control panel

Click a preview thumbnail to open that source’s expanded Source Control panel. The source control window works like a Receiver Control panel, with source details and metadata to the right of the preview.

  • Source details and metadata display below the preview window.
  • The drop-down menu will list receivers instead of sources.
expanded source panel

Note: Refer to “Source Control page functions” for more information about using source controls and functions.

Expanded source viewReceiver Control page

The sources in the Route tab look slightly different from the source views in the Receiver control page. The receivers display as preview blocks. When you click a receiver preview, an expanded view of the source and a settings panel displays the same information as the Source control panel.

receiver control page - expanded view

Note: Refer to “Expanded Source Control panel” for more information about using source controls and functions.

Monitor tab

The Command Center Monitor tab replaces the Multi-view page. The Monitor tab provides users with the ability to watch a full-motion video of their Grid-related receivers that are currently live. Users can listen to the output audio, display full-screen individual windows, and use VoIP controls to communicate with each receiver’s respective TVU Pack. To remove a receiver from the Monitor view, hover your mouse over the preview and click the red “X.”

Monitor tab

Note: Refer to “Monitor tab” for more information about using the Monitor tab operations.

Grid tab

The Grid tab allows users to request and share Grid sources.

  • TVU Grid services feature:
  • Self-service TVU Grid connects all TVU Grid entities regardless of station, group, affiliation, or location.
  • Grid availability of major Network news services over IP rather than satellite.
  • Search capability to help locate and take advantage of these services.
Grid tab

The Grid tab includes the following controls and functions:

(A) Search:

  • Find and control Grid sources you already have and don’t have access to.
  • Toggle between a thumbnail or map view to locate authorized and available Grid sources.
  • Filter your keyword search based on name, location, affiliation, and group.
  • Add Grid sources using a Grid Token code.

(B) My Requests:

  • View all of your direct and Grid Token access requests.
  • Control Grid sources that you have been granted access to via Direct Request and Grid Token.
  • Manage your Direct Request and Grid Token access requests.
  • Add Grid sources using a Grid Token code.

(C) Contribute: Manage how your Grid sources appear to others searching for content. Create Grid Token codes to share access to your Grid sources.

Note: These functions are only available for Grid sources that your Command Center account has ownership rights for. Please contact TVU Support to gain ownership rights for your Grid sources.

(D) My Contact Details: Configure your contact details so you can communicate efficiently with others and receive activity notifications.

(E) Schedule:

  • Use the Schedule tab to create a Grid source schedule by Month, Week, or Day.
  • Enter a title, date and time, reporter, and story slug directly in the calendar view.
  • Import a source event schedule from your local drive.
  • Download the slug information to your local drive.

(F) +Add Grid Token: Create a grid token.

Note: Refer to “Grid tab” for more information about using the Grid tab operations.

Refer to the TVU Grid for Command Center Quick Start User Guide for detailed information about using this feature.

Token tab

Token is a feature accessible by clicking the Token tab in the TVU Command Center User Interface. The TVU Anywhere app integrates with the token feature, which allows an operator to perform automatic receiver pairing without the intervention of TVU Support.

Token tab

To use the TVU Anywhere token feature requires a token license activation from TVU Support.

Refer to the TVU Anywhere Token Quick Start User Guide for detailed information about using this feature.

 

Settings

The Settings gear in the top-right main navigation allows users access to the following functional tab pages:

  • Preferences
  • Device
  • Account
  • External Source
  • Operation log
  • Bookmark
  • Social Account
  • Access APP
  • License Feature report

Note: The Settings gear can be accessed from several other Command Center pages.

command center settings

Click the Settings gear.

settings icon

The Preference page Preferences tab opens by default.

Preferences tab

(A) Preference: The Preference tab allows users to enable transmission confirmations, show Geo-location over thumbnails, and allow pop-up notifications for the Alert feature and when a transmission is live or stopped.

(B) Device: The Device tab displays a list of authorized receivers, their status, and version. The device name can be renamed here by selecting the edit icon in the right column.

device tab

(C) Account: The Account tab in the Setting window allows the administrative account holder to create user-level accounts with and without SSO login credentials for their colleagues. The administrative account holder can set restrictions such as going live and stopping live, gaining access to specific receivers and sources, and gaining access to other features. In addition, The administrative account holder can assign a co-admin role by clicking the Account tab > Role Management button. Refer to “Creating a new user or Co-Admin role” for more information.

Account tab list

(D) External Source: The External Source tab displays a list of external source types by device name and URLs that have been accessed.

External Source tab

(E) Operation Log: The Operation Log tab displays the user’s operational status and descriptions by date, time, and IP address.

Operation Log tab

(F) Bookmark: The Bookmark tab allows users to view, select, and bookmark a Device in the Relation Management window.

Bookmark tab

(G) Social Account: The Social Account tab allows users to configure Social Media CDN output accounts and lists any accounts a user has configured.

Social Account tab

(H) Access APP: The Access APP tab allows users to search by company, email, Appkey, or AppSecret. Users can also create an Access App by company name and activate or deactivate the White IP and API functionality. In addition, a Bearer Token can be supported or not supported.

Access App tab
create access app window

(I) Licensed Feature Report: The Licensed Feature Report tab provides a list of licensed feature owners, account, and their roles. The list can be filtered for a specific result.

Licensed feature report filter
 

Alert feature

The Alert icon (mail) located at the bottom of the left panel on most pages provides support for TVU Analytics for full monitoring of data usage, including preset alerts for data usage thresholds. The latest alerts can be viewed, and new feature alerts can be composed.

Alert icon 2
alert page
 

User settings, What’s new, preferences, and services menu

User preferences and services menu

(A) Settings icon: Click the Settings icon drop-down menu to to configure your setting preferences.

(B) What’s New feature: The What’s new (?) icon opens an overview of the latest Command Center enhancements and features.

(C) User Preferences: Click the user preference drop-down menu to choose a language and to Sign out of Command Center.

User preferences

(D) Navigation menu icon: Click the Navigation menu icon to access links to additional TVU Web services.

Services menu
 

Command Center receiver transmission – Going live

Taking your Command Center transmission live requires successfully signing into your Command Center account and performing advanced operations, which are explained in this section.

TVU Command Center User Interface

This section describes the basic components of the TVU Command Center user interface. The user interface left panel has five operational tabs:

Route tab – The Route tab manages all transmissions. It displays paired receivers and available sources. The user can select one or more receivers and go live with available sources from this tab. Sources can be displayed by status, bookmark, type, and name, or which source was online first. The Setting page can be accessed by clicking the gear icon at the top-right corner of the page.

Monitor tab – The Multi-view page has been renamed Monitor. Integration of the TVU Multi-view feature is available to monitor more than six live video streams on a single monitor.

Grid tab – The Grid tab enables the user complete control over all TVU Grid video content switching, routing, and distribution.

Token tab – The Token tab is used for TVU Anywhere pairings. Using this feature, the operator performs automatic receiver pairing without the intervention of TVU Support.

RPS One tab – Command center supports an RPS One 4-channel transmitter source. The RPS One tab allows users to enable Source Switch mode. Users can switch 1, 2, 3, or 4 on the touchscreen to output to a single receiver. All video formats and frame rates must be the same to use this function in Command Center.

Note: Outputting each source to a unique receiver is not possible in this mode.

 

TVU Command Center Route tab

After users successfully sign in to the TVU Command Center, they enter the Route tab’s Source page. Users will use the Route tab to perform all routing operations.

The Source page displays source thumbnails in the list view by default.

TVU Command Center user interface

Selecting a receiver

Taking your source live involves selecting a receiver and starting a live session with a video source, setting the correct bitrate and delay, and tuning your shot.

To select a receiver and take a source live, complete the following steps:

  1. Click the Sources drop-down menu and select Receivers.
Receivers selection

The Receiver Control page opens.

Receiver Control page
  1. Use the checkboxes in the top navigation panel to filter your receiver options. The Status button allows users to select andfilter devices or video sources that display in the preview panel.

Refer to “Receiver Control page Advanced functions” for more information.

  1. Click the Advanced icon to select a receiver that is not displayed on the Receiver Control page.
Advanced icon location

The Advanced Receiver Control page opens. Click the Receiver drop-down menu to select a different receiver.

Advanced receiver control page
 

Receiver Control page Advanced and status functions

Receiver Control page - Advanced and status functions

The receiver window includes the following Advanced and Status functions:
(A) Advanced icon: Opens the Advanced Receiver Control page.

(B) Status selections: Used to filter your receiver options.

(C) My Favorites: Select the heart icon to mark a source as a favorite.

Status selection descriptions are as follows:

Status selections

Status selection descriptions are as follows:

  • All: Selecting the All checkbox automatically selects All of the status checkboxes.
  • Online: Choosing only the Online checkbox will display all receivers that are online AND idle, which means that they are not live with any source but are ready to do so. Offline and Live receivers are excluded from the results.
  • Live: Selectingg only the Live checkbox will display receivers currently taking a source live. Online (idle) and offline receivers are excluded from the results.
  • Offline: Selecting only the Offline checkbox will only show offline and unusable receivers. Take (Live) and online (idle) receivers will be excluded from the results.
  • Sort by Status: Selecting the Sort by Status checkbox will arrange the results of all searches and sorting in the following order: 1. Online (Idle), 2. Live (Take), 3. Offline.
  • My Favorites: Selecting My Favorites will display sources a user has selected as Favorites by clicking the heart icon.

Note: Status menu checkbox color indicators are:
Green = Online (Idle), Red = Live, and Grey = Offline

 

Taking a source live

There are three methods to take a source live:

  • From the Source page
  • From the Receiver Control page
  • From the Advanced Receiver Control page

To take a source live from the Source page, complete the following steps:

  1. Click the Route tab and select Sources in the drop-down menu.
sources selection
  1. In the Sources page, filter your selections using the Type drop-down menu.
  2. Select a source and use the drop-down menu from the Destination column to pair the receiver.
Type selection
Destination selection
  1. In the Operation column, click the green Go Live button.
Go live button
  1. Click the source name to expand the source window to view the source. To stop the source, click the red Stop button.
Expanded source window

To take a source live from the Receiver Control page, complete the following steps:

  1. Click the Route tab and select Receivers in the drop-down menu. In the Receiver Control page, enter a source name/PeerID in the source field or click the source field and make a selection from the drop-down menu to go live with.
Selecting a source
  1. Click the green Take button to go live.
Take a source live
  1. The live transmission is displayed on the Receiver Control page.
Live transmission with publish icon

To take a source live from the Advanced Receiver Control page, complete the following steps:

  1. Click the Route tab and select Receivers in the drop-down menu. Click the Advanced icon of a desired receiver block on the Receiver Control page.
Advanced icon location
  1. The Advanced Receiver Control page opens. Click the source field and select a source from the source menu. Click the green Take button to go live. The live transmission is displayed in the Receiver Control window.
Take a source live 2
  1. The live transmission audio is muted by default. To hear the live transmission audio, click the green Speaker icon in the lower right corner of the live stream preview window.
Speaker icon location
  1. Click the red Stop button above the preview window to stop the live transmission.
Stopping a transmission

Note: Exiting the Advanced Receiver Control page will not stop the live transmission.

  1. If you exit from the Advanced Receiver Control page before stopping a live transmission, you can click the red Stop button for the live source on the Receiver Control page.
Stop receiver button
 

Route tab – Receiver Control operations

  1. Click the Route tab and select Receivers in the drop-down menu. Click the preview window on the Receiver Control page to expand the receiver panel.
receiver control window live preview
  1. The version information details and transmission status display.
expanded receiver control panel info icon
  1. Click the “i” icon to display the receiver PID and version information.
expanded receiver control page i
 

Route tab – Advanced Receiver Control operations

To open the Advanced Receiver Control page, click the Route tab and select Receivers in the drop-down menu. Click the Advanced icon of a receiver block on the Receiver Control page.

Receiver Control page - Advanced icon

The Advanced Receiver Control page opens.

Advanced Receiver Control page operations

The Advanced Receiver Control page has the following indicators and advanced operations controls:

(A) Receiver PID, version, and Time Remaining details: The Details panel displays the receiver’s PID and version. The Time Remaining indicator is above the Detail panel.

(B) Source selection name (above the preview) and source panel and drop-down menu: Use this menu to select a source you want to go live with.

Note: Greyed out sources in the drop-down menu are offline and unavailable to use.

(C) Live (Take) and Stop button: After you have selected a source from the drop-down menu, click the green Take (Live) button to start receiving that source. It will then become a red Stop button. Click the Stop button to stop receiving the source.

(D) Stream quality histogram: The stream quality histogram is a live-updating graph that displays the data throughput of the current transmission as the receiver receives it. Click the Setting drop-down menu above the histogram to change the scale of the graph. The setting option ranges from a maximum setting of 1.2 Mbp/s to 24 Mb/s.

(E) Mute icon: Mouse over the live video preview to reveal a mute button in the lower-right corner of the video preview window. Click the green Speaker icon to enable or disable audio output to your PC. This button does not affect the audio output of the stream.

(F) Source metrics: The source metrics represent the health and format of a source and its transmission. The Battery, error rate, and line quality will only populate for a TVU Pack transmission. The Video Input indicates if the pack’s input is SDI or HDMI. The Input format is the format of the source (not just for packs), and the Output format is the SDI output video format of the receiver.

(G) Delay and Bitrate settings: Use the Delay and Bitrate sliders to control the bitrate and delay settings of a TVU Pack stream. Bitrate and delay settings are only available for TVU Pack streams.

Users do not have bitrate and delay setting sliders for Grid or External IP streams. The dynamic drop-down menu on the delay slider is specific to Grid only and determines whether you want to receive the stream at a fixed delay or use the dynamic delay that fluctuates in response to the Grid stream’s health. Using the dynamic delay for Grid is recommended.

(H) Search bar: Use the Search bar to locate a PID or source Name.

(I) Alert: The Alert tab supports TVU Analytics for full monitoring of data usage, including pre-set alerts for data usage thresholds using the Alert feature.

(J) Setting menu: Mouse over the Setting icon to open a drop-down style menu that shows available configuration options for your selected receiver.

(K) Live, Record, and Transcriber tabs: These buttons control the content that displays below them. The live mode will show the individual modems for the transmitter and their current status. Record mode will show the console for managing recorded content on the selected transmitter. The Transcriber tab displays real-time speech to text transcribed content. This is a paid service and it becomes available when this feature is enabled.

(L) Setting icon: The setting icon in the top-right navigation offers options to change settings that affect other areas within Command Center. They include creating bookmark groups, adding external sources, adding user-level accounts, and locating individual hardware devices.

Refer to “Live and record modes” for detailed information about recordings.

 

Receiver Control page -Using the Multi-Control button

The Multi-Control dialog window allows the user to perform the following functions:

  • Select Receiver drop-down menu: Allows the user to select more than six receivers to control at once.
  • Time Lock: Time Lock is only available when all selected receivers are live with a TVU Pack. Activate this to synchronize all receivers in the window with the same bitrate and delay within two frames. This is useful for multi-camera productions of a common subject. If you receive an error, contact support to update your receivers to the correct version to support this feature.
  • Receiver block window: This function allows you to access receiver control windows. Any currently live video content will play in real-time in this receiver block.
  • Bitrate and delay sliders: Bitrate and delay sliders are only available when the Time Lock feature checkbox is active. The Time Lock feature changes bitrate and delay settings for all receivers in the window.
  • VoIP start button: Starts a VoIP call with a TVU Pack:
  1. Click the VoIP start button (the green phone icon). Available TVU Packs to start a VoIP call that will display in a small window.
  2. Select the number of packs and click Start the call to begin communication from your local PC to the selected packs.
  3. The call button will become red when a call is active. Click the red button to end the call.

To open the Multi-Control window, click the Route tab and select Receivers in the top-left drop-down menu.

Receiver control page

Click the green Multi-Control button on the Receiver Control page.

Receiver Control page Multi-Control button

The Multi-Control window displays.

Multi-Control window functions

To add receivers to the Multi-Control window, complete the following steps:

  1. Click the Select Receiver drop-down menu.
Multi-Control window  select receiver menu
  1. Select the receiver checkboxes you want to add to your Multi-Control window.
  2. Enter a source name or click the Source drop-down menu below the preview window to select and go live with a source.
Multi-Control source selection
  1. Click the green Take button.
  2. To stop the live source, click the red Stop button.
Multi-Control Live source
 

Time Lock feature

The Time Lock feature is only available when all selected receivers are live with a TVU transmitter.

Click the Time Lock checkbox to synchronize all receivers in the window with the same bitrate and delay within two frames. This feature is helpful for multi-camera productions of a common subject. If you receive an error, contact support to update your receivers to the correct version to support this feature.

The bitrate and delay sliders are only available when the Time Lock checkbox is active. Use the sliders to change the bitrate and delay settings for all receivers in the window.

Multi-Control preview video controls and functions

Each receiver you select will display in the Multi-Control window as a separate block. The sources associated with your receiver selection are selectable using the Source selection drop-down menu.

The Multi-control preview block has the following video controls and functions:

Multi-Control preview window

(A) Receiver: This field displays the selected receiver from the receiver control page.

(B) Source selection drop-down menu: Click the drop-down menu to select a source to go live with. Then click the Take button.

Multi control window menu

(C) System settings: Click the system settings icon to open the Advanced Controls page.

Advanced Control page

(D) Audio mute icon: Click the speaker icon to mute or unmute the audio. Note that this does not affect the video’s output audio.

Multi-Control Speaker icon

(E) Receiver information icon: The receiver’s information icon “I” displays the battery status, video input, input format, and output format information.

(F) Take/Stop button: Click the Take button to start the transmission. Click the Stop button to stop the transmission.

Multi-Control Take and Stop buttons
 

IP Streaming Output

Each encoder allows customers to configure six streams using the same stream profile.

To use the IP Streaming Output feature, complete the following steps:

  1. Click the Route tab and Select Receivers from the top-left drop-down menu to open the Receiver Control page.
  2. Click the Advanced icon in an available receiver block.
  3. In the Advanced Receiver Control page, hover the mouse over the Setting icon and select IP Streaming Out.
setting menu
  1. The IP Stream out configuration screen displays.
  2. Enable one or multiple Encoder sliders to activate up to six external IP streaming encoders. Each encoder sends one stream.
IP stream out config
  1. Click the Follow Receiver Live/Stop checkbox to choose whether you want the source to be the currently live source or take the receiver’s SDI input as the source.
ip stream out config 2
  1. To overlay a graphic logo onto your stream (PNG is the only accepted format), Click the Logo checkbox and select a custom image.
  2. Select a Profile from the drop-down menu.
  3. To choose the stream you want to start and select the Output type. Multiple checkboxes can be selected.
  4. When ready, enter your stream URL in the output field and click the green Start button to begin streaming.
  5. You can adjust the Main Level audio bars to make an audio level adjustment in the stream contrary to the source or to mute the audio on certain channels.
  6. To stop the stream, click the red Stop button and close the window.
 

Route tab – Source Control page

The default Source Control page displays available source thumbnails in the list view. If desired, sources can also be viewed in large, medium, and small video preview blocks. These may include Grid, external, SMPTE2022, and YouTube sources. The Source Control page provides an extended view of your sources. The Status, Bookmark, Type, and Live First drop-down menus function as those on the Advanced Control page.

TVU Command Center user interface
User preferences block view

Source Control page functions

The sources preview panel just below the main navigation includes the following controls and functions:

Source Control page controls, and functions

(A) Search: Enter the source PID or name in the search bar and press enter to locate a source.

Route tab sources - search bar

(B) Status: Click the Status drop-down menu to display sources based on the source types you select in the drop-down menu.

status menu

Status menu selection descriptions are as follows:

  • All: When you check the All checkbox, it automatically selects all options in the drop-down menu without checking them separately.
  • Available: When you check the Available checkbox, all available sources display.
  • Online with no source: Choosing only the Online with no source checkbox will display all online sources with no active video source connected to it. When checked, sources are not currently live with any receiver on your account but are ready to do so. The Offline and Live (Take) sources are excluded from the results.
  • Live: Choosing only the Live checkbox will display receivers currently taking a source live. Online (idle) and offline receivers are excluded from the results.
  • Offline: Choosing only the Offline checkbox will show receivers that are offline and unusable. Take (Live), and online (idle) receivers will be excluded from the results.
  • Ongoing event: Display events that are always live.

Note: Status menu checkbox color indicators are: Green = Online (Idle), Red = Live (Take), Grey = Offline

(C) Bookmark: The Bookmark drop-down menu allows a user to define specific arrangements of sources to display.

There is one difference between the bookmark drop-down menu on the Sources page and the Receiver Control page; the Sources bookmark drop-down menu includes a default group called Token. Using the bookmark checkbox (with the All and Unclassified boxes unchecked) will display only those sources added using the Token tool. These will typically be mobile devices using the TVU Anywhere app.

Bookmark drop down menu update

Alternative arrangements of sources can be displayed using the Bookmark drop-down menu. The user creates these by utilizing the Bookmark tool in the Settings menu.

Refer to the “Settings page” for more information.

(D) Type: Click the Type drop-down menu to display your sources based on type. The results displayed below the drop-down menu correlate to the checkboxes that are selected.

type menu

Type menu selection descriptions are as follows:

  • All: Displays All source types.
  • TVUPack: Displays TVU hardware transmitters.
  • TVUAnywhere: Displays mobile devices using the TVU Anywhere app.
  • Grid-Pack: Displays a re-encode of a partner’s TVU Pack or TVU Anywhere transmission from their receiver.
  • Grid-SDI: Displays an encode of a partner’s in-house content fed to their receiver’s SDI input.
  • Ext: Displays external IP sources, such as YouTube or IP cameras.
  • Grid via Token: Displays Grid sources that have been added to your account temporarily by the Token service.
  • Global Grid: Displays Grid sources only made available by participating in Global Grid.

(E) Live First: Click the Live First drop-down to filter, select, and display the following source views:

Live first menu

Online first: Displays sources that are online (idle) and online with no source first.
Live first: Displays sources that are currently live with a receiver first.
By name: Displays source results in alphabetical order.

(F) Add external source: Click the plus “+” icon to add an external source to the sources panel.

Route tab source - add external source
 

Adding an external source

The plus + icon enables users to add an external source, such as a YouTube video or an IP camera. The added source displays in the source panel with the other source thumbnails.

To add a new source, complete the following steps:

  1. Click the plus “+” icon to add an external source to the sources panel. The Add External Source window opens.
add external source window
  1. Open the Type drop-down menu and make a selection.
add external source selection menu
  1. Enter the source URL.
  2. Enter a Name or description of the source. Then, click Save.

(G) Page navigation: Click these buttons to flip through multiple pages of sources, go to a specific page, or skip to the last page.

page navigation

(H) Source view options: These two icons will allow you to switch between thumbnail and list view. The thumbnail view is the default, and this view will show you all of your results with a periodically updating preview window of the source’s content, the source name, and a status indicator to show if it is online, live, or offline.

source view options

By default, sources are displayed in list view with thumbnail previews, along with the source name and status, these previews update periodically.

To locate a source or change the source views, complete the following steps:

  1. Click the List view icon to view your sources in a list view.
  2. To view your sources by source thumbnail, click the Thumbnail icon.
  3. To locate the physical location of a source, click the Geo-location icon.

(I) Geo location icon: Click the Pin icon to open a geographic map with pins showing the physical location of all available sources and receivers.

Note: Refer to ”Source GPS locations, tracking, and previews” for more information about using the thumbnail and list views.

geo location

(J) Tracking icon: Click the Tracking icon to track a device by mode and device.

tracking icon

(K) Receiver Selection menu: This is the receiver you select when taking a source live.

Note: Refer to “Source GPS locations, tracking, and previews” for more information about using the Geo location feature for a single source or receiver.

 

Taking a source live

To take a source live from the Source Control page, complete the following steps:

  1. Click the Receiver selection drop-down menu and select a receiver name.
Source window select receiver
  1. Click the Go Live button in the Operation column.
Source window receiver go live
  1. To stop the transmission, click the Stop button.
Source control page - stop button
 

Expanded Source Control panel

The sources behave differently from the source views on the Receiver Control Advanced Control page. When you click a source thumbnail on the Source Control page, an expanded view of the source and a settings panel display, as shown below.

Note: This view has the settings gear that opens the source’s WEB UI if it is a pack. The gear does not show for grid sources.

Source controls, details, and metadata

The expanded source pop-up window includes the following controls and functions:

(A) Audio levels: This view displays up to 8 audio levels.

(B) Mute icon: Click the speaker icon to mute the audio output to Command Center. This will not affect the actual audio output of the source to your receiver.

(C) Control settings: Delay and bitrate settings.

(D) Select button: Click the Select drop-down menu to change the pack’s bitrate and delay settings using preset modes. TVU provides five preset modes: Interview, Normal, Fast, Moving, SD (Standard Definition), and Tape Feed.

(E) Details panel: Source (input) type, format, (line) quality, error rate, and battery life of the pack are displayed in the Details panel. A new IP address section will display the IP address of your Ethernet and WiFi interfaces. Finally, a new section for metadata about the transmission is available.

 

Route tab – Receiver Control page

The Receiver Control page offers a similar experience to the Sources page, except that each thumbnail represents a receiver instead of a source. Thumbnails on this page only show video when that receiver is live with a source, and that video is presented as a periodically updated frame. This tab offers a view that allows simultaneous control over multiple receivers (receivers) simultaneously.

To open the Receiver Control page, select Receiver from the drop-down menu.

select receiver

Receiver Control page functions

Receiver Control page functions

The Receivers page offers a view that allows simultaneous control over multiple receivers. This tab also includes the following checkboxes for controls and functions located in the main navigation:

Search bar filter sorting

(A) Search: Enter the source Video or Destination in the search bar and press Enter to locate a source.

(B) Status: The status drop-down is now a series of checkboxes you would normally see in the drop-downs on the other tabs. The All, Live, Online, and Offline checkboxes will function the same as in the other tabs.

(C) Sort by status: If you select the Sort by Status checkbox, results will be shown in the order of Live first, online second, and offline last.

(D) My favorites: A new My favorite checkbox has been added to this tab to replace the Bookmarks drop-down. Each thumbnail on this tab has a small heart icon below the preview thumbnail. Clicking it will turn it red and designate that receiver as a favorite. Clicking the My Favorite checkbox will show only favored receivers in the results.

My favorites heart icon

(E) Multi-Control button: Opens the Multi-Control window.

(F) Page navigation: Click the navigation buttons to browse through multiple pages of sources, go to a specific page, or skip to the last page.

My receivers tab page navigation

(G) Page views: Large, medium, or small thumbnail views.

source window gallery view
 

Receiver Control block controls

Receiver block controls: The receiver thumbnail will have elements that should already be familiar to you, such as the receiver name, source selection drop-down, and the Take (Live) button. A new addition to the source thumbnail block is the Enter Memo text box and the Bookmark icon. Click the Bookmark icon to add to or Add a new bookmark.

Receiver block
Receiver Control - Receiver block controls when live

The source block controls and functions (when Live) are described as follows:

(A) Source status indicator: The Source indicator displays “Live” when the source is live.

(B) Receiver name: Your selected receiver name displays in this field.

(C) Memo text box: The user can enter custom information about the receiver thumbnail in the memo text box. Click the Memo box to activate the text cursor. Then, customize the thumbnail description.

(D) Source selection drop-down menu: Click the Source drop-down menu to select a source to go live with.

selecting a source

(E) Click the Expand info icon to open the source settings status overlay
(F) Expanded receiver panel: Click the source preview thumbnail to open the expanded version of the receiver thumbnail. In this view, you will see live moving video. You will also have a mute button in the bottom-right corner of the expanded live video window. The control panel allows you to adjust bitrate, delay, VBR/CBR, and dynamic or fixed delay.

expanded receiver control panel info icon

Click the “i” icon to open the receiver status panel.

expanded receiver control page i

(G) Publish icon: Click the Publish icon to publish your output video stream to a website type of your choice.

Receiver Control block Publish icon

(H) Advanced icon: Click the Advanced icon or button to open the Advanced Control page.

Receiver control block advanced icon

Going live with a source

To go live with a source from the Receiver Control page, complete the following steps:

  1. Click the Receiver thumbnail block. The expanded information displays below the thumbnail, similar to the Source Control page.
  2. Select a source in the Source drop-down menu in the Receiver thumbnail block. Then, click the Take button to go live with that source. The monitoring of the live transmission can be viewed on the expanded receiver panel.
  1. Click the thumbnail again to close the window.
 

Publishing a video stream to social media

You can publish your video stream to a social media site when your transmitter source is live on the Receiver Control page.

To publish your source to a social media site, complete the following steps:

  1. Click the Publish icon.
Publish icon
  1. The Output Video Stream overlay is displayed.
output video stream
  1. Click +Add at the bottom of the window.
  2. Select a social media name or Other output from the drop-down menu.
Publish icon adding an Output
  1. In the pop-up window, enter the required information for your selection.
  2. Make a selection from the Website Type drop-down menu.
Publish icon adding a website type
  1. Click the Go Live button to publish.
  2. To stop your video stream, click the Stop button, then click the X to close the window.
 

Advanced Control page

To select a receiver, complete the following steps:

  1. Click the Route tab and select Receivers from the drop-down menu.
  2. Click on an available receiver name to display source results corresponding to your receiver selection as source thumbnails.
  3. Users can access the Advanced Control page from the Receiver Control page by clicking the Advanced icon in a source block.
Receiver Control page Advanced operations

The Advanced Control page displays a selected receiver and the sources along with available sources associated with that receiver. The Advanced Control page includes the following six main control panels:

Advanced Control page

The Advanced Control page includes the following controls and functions:

(A) Search bar: Search for a source name or PeerID

(B) Source panel thumbnails: This section contains all available sources for the selected receiver along with filtering and search options.

(C) Live, Record, and Transcriber tabs: These tabs control the content that is displayed below them. Live mode will show the individual modems for the transmitter and their current status. Record mode will show the console for managing recorded content on the selected transmitter. When Transcriber is enabled, operators can use the real-time speech-to-text transcribing service.

(D) Live preview and Take/Stop button: This section contains the live preview window and a drop-down menu for selecting a source to take live. The Take / Stop button, used for starting and stopping a transmission, is also located here.

(E) Control panel: This section contains options for editing the bitrate and delay of a transmission as well as data related to the current status of the transmission such as, quality, error rate, video format, and IFB / VoIP status. You can also find the receiver PID in this section.

(F) Setting gear: Mouse over the setting gear to expand a drop-down menu that shows available configuration options for your selected receiver.

setting menu

(G) Modem monitoring and status: This panel displays the transmitter’s modem histograms and current status.

 

Selecting a source

  1. Click the Route tab and select Receivers from the drop-down menu.
  2. Click the Advanced icon at the bottom of a source preview.

The source selection panel is located in the left panel of the Advanced Control page.

advanced control page source panel

The Source panel menu displays TVU Pack, TVU Grid, G-Link, Local SDI, TVU Anywhere, and External sources.

To select a source, complete the following steps:

  1. In the source panel, click on the desired live source thumbnail.
Live source indicator
  1. After the source is selected, a red box will frame the thumbnail image.

Note: Selecting a transmitter that has a video preview will start a live session.

  1. The source is displayed in the preview window. If the live source was previously activated and then stopped, the thumbnail will continue to display with the thumbnail framed in red. To take the source live again, click the Live button.
 

Source status indicators

The source thumbnails will display using one of the following status indicators:

This thumbnail indicates that the video source is offline.

source thumb offline

This thumbnail indicates that the remote source is powered and connected, but no video input is detected.

thumbnail IFB offline

This thumbnail indicates that the video source is online and live video is detected.

thumbnail VoIP online

This thumbnail indicates that the video is a generic external source. Other available external sources are SMPTE, YouTube, or SRT, with their respective thumbnail icons.

Generic external source detected thumbnail indicator

(A) Source video feed thumbnail: When a source is selected and live, the thumbnail is framed with a red box around the thumbnail image.

This thumbnail indicates that the video source is selected and taken live.

thumbnail source video feed online

(B) Source information: Mouse over the thumbnail to display the source information. When a transmitter is online, the transmitter’s name will display below the thumbnail.

source info dialog

(C) Search bar: The operator can search for available input sources by name.

source panel search field

(D) IFB indicator (VoIP predecessor): The Interruptible Feedback (IFB) feature used in older model transmitters allows your news operations center to speak directly to a TVU transmitter in the field. The IFB option includes a mixer/preamp. The mixer has a USB port for connecting to your receiver and an XLR and 1/4 in. port for plugging in a microphone.

IFB indicator

IFB: To turn on IFB, click “IFB” below the thumbnail. When IFB is on, the background color turns red.

To turn off IFB, click “IFB” below the thumbnail. When IFB is off, the background color turns green.

(E) VoIP indicator: The VoIP function provides a two-way, higher-quality communication than IFB. Click the VoIP indicator under the live preview to use the VoIP function. When enabled, the VoIP background color turns from green to flashing red to solid red. VoIP is enabled automatically when a live transmission starts.

VoIP indicator

The VoIP/IFB status also displays in the diagnostics “Status” panel on the left side of the interface.

Additionally, if a TVU transmitter has a VoIP or IFB function, only IFB will automatically become enabled when going live.

Refer to the Advanced Operations section for “IFB indicator feature” and the “VoIP indicator feature” for detailed information.

(F) View by thumbnail or list: These features allow the operator to display all of the TVU transmitters and their status in a graphic thumbnail or in a list.

thumbnail or list view

Located below the search field in the Source panel are three drop-down menus: the Status, Type, and Bookmark menu. These menus have the following functions:

(G) Click the Status drop-down menu below the “Search” bar to select and display any source by Live, Online, or Offline status.

status menu

(H) Click the Type drop-down menu below the “Search” bar to select and display any source by type.

type menu

(I) An operator can also choose source types to display by their status by clicking the Bookmark drop-down menu below the “Search” bar.

bookmark drop-down menu

(J) An operator can also filter displayed source types by their status by clicking the Online First drop-down menu below the “Search” bar.

online first menu

(K) In addition, an operator can click the Plus “+” to choose an external source. Generic External, SMPTE, YouTube, G-Link, SRT, NDI, and Zixi are available external sources.

external source drop down menu

Taking a shot live

To take the shot live, open the Advanced Control page and complete the following steps:

  1. Click the thumbnail in the source panel to start a live session with a source not already framed with a red box.
  2. Click the Live button to start a live session with a source framed with a red box.
  3. Set the bitrate, delay, and VBR/CBR settings.
 

Setting the variable bitrate (VBR) and delay

The two primary controls that affect the quality and latency of a live shot are the bitrate and delay sliders.

Advanced control tab bitrate and delay

To set or edit the bitrate and delay, complete the following steps:

  1. Delay: To configure the live shot latency, manually adjust the slider or enter a value in the input box (the maximum delay is 50 seconds by default) and press Enter.

This value is always stable and will not change during the transmission unless it is manually adjusted.
Delays as low as 0.5 seconds should be routinely achievable in good bandwidth conditions. Lower delays are related to the amount of bandwidth consumed for error correction, so higher delays of 4 to 10 seconds are recommended for non-latency-sensitive transmissions.

  1. Bitrate: Use the slider to select a value, or enter it manually into the input box and press Enter.

A higher value will increase the encoding quality and transmission throughput of the pack (subject to bandwidth availability) to a maximum threshold of 10 Mbps. Bitrates above 5 Mbps should not be required except for fast or high-motion videos, such as sports videos.

Note: The encoding bitrate can be increased for certain specialized applications. Contact Support for details. Changes to the bitrate slider can be made during a live transmission without interrupting the shot.

Note: Adjusting the Delay setting during a live transmission will interrupt the video while the stream rebuffers.

Click the Select drop-down menu to view user-definable presets. Depending on your news-gathering environment, you can define the following preset bitrates and latencies:

Note: Presets can be adjusted. Contact support for more information.

  • User 1 & User 2: These are user-definable presets. To program them, users right-click the preset they want to define. They can then name the preset, change the bitrate, manually set latency, or check Set Current, saving the current latency setting to that preset. Once finished, they Press Apply to the program.

Selecting VBR vs. CBR

The TVU system makes use of SmartVBR™ adaptive encoding technology to maximize the reliability of the live transmission. The encoder detects the available bandwidth and adjusts the encoding bitrate up to the maximum value set on the slider. If the SmartVBR detects a drop in available bandwidth, it will decrease the encoding resolution to keep the video stable and smooth.

Variable bitrate (VBR) mode

VBR is the default setting and should be used under most circumstances. Click the VBR drop-down menu above the bitrate slider to select or change the setting.

Constant bitrate (CBR) mode

In some circumstances, turning off the VBR logic and forcing the transmission to CBR mode may be desirable. The encoding will be locked to the configured CBR mode bitrate regardless of available bandwidth. The most common application for this setting is with IP satellite systems with fixed bandwidth.

Tuning a shot

In a live interactive environment with ample bandwidth, the normal operation would combine a high bitrate with a low delay for a smooth, stable transmission. If the bandwidth is constrained and the transmission is not stable at the configured settings, the operator has two primary controls to affect the transmission:

  • Increase the delay of the transmission. An increase in delay causes a reduction in the error correction overhead required for stability. A reduction in overhead frees up more available bandwidth for video quality. The delay can be increased from 0.5-second steps up to 10 seconds.
  • A stepped increase of 0.5 seconds up to a maximum setting of a 10-second delay should be attempted.
  • If the transmission is especially delay-sensitive or the conditions are very challenging, bitrate reductions should be performed in steps of approximately 500 Kbps until stability is achieved.

Combining these two controls should allow the operator to routinely and reliably manage video streams from challenging environments.

Note: When transmitting a very low movement or still setting, the pack will adjust and use less data until movement is reintroduced. This is normal behavior.

 

IFB indicator feature

The Interruptible Feedback (IFB) feature (used with early model transmitters) allows your news operations center to speak directly to a TVU transmitter in the field without needing telephone contact. The IFB option includes a mixer/preamp. The mixer has a USB port for connecting to your receiver, an XLR, and 1/4-inch ports for plugging in a microphone.

On the TVU transmitter, connect a standard set of headphones to the 3.5 mm audio jack on the unit.

To use the IFB feature, click the IFB indicator until it turns red. The IFB on/off status is also indicated in the “Status” panel on the right side of the interface. Additionally, if a TVU transmitter has an IFB function, the IFB is automatically turned on when that transmitter goes live. Once the live transmission is stopped, the IFB function is turned off.

VoIP and IFB indicators LINUX

The five indicator colors displayed in “IFB indicators” are defined as follows:

  • Red: The IFB function is in use.
  • Green: The IFB function is available but not in use.
  • Green-Gray: Either the transmitter is live with another receiver or using the IFB function with another receiver.
  • Gray: The IFB Function is not available for this transmitter.
 

VoIP indicator feature

VoIP indicator: The VoIP function provides a two-way, higher-quality communication than IFB. Click the VoIP indicator under the live preview to use the VoIP function. When enabled, the VoIP background color turns from green to flashing red to solid red. VoIP is automatically enabled when starting a live transmission and disabled manually by pressing the button.

Note: For VS3500/VS3550 hardware models, an external audio box is required to support XLR audio input/output.

thumbnail VoIP online

Note: The VoIP/IFB status also displays in the diagnostics “Status” panel on the right side of the interface.

VoIP and status indicators

Additionally, if a TVU transmitter has a VoIP or IFB function, both IFB and VoIP will automatically become enabled when going live.

Using the IS+ feature

IS+ is an advanced version of TVU Networks’ Inverse StatMux technology. With superior forward error correction technology, IS+ also has a higher throughput than the standard Inverse StatMux under the same conditions. Additionally, with IS+, file transfers are between 2x and 4x faster than standard Inverse StatMux. This solution enables TVU transmitters to deliver resilient, HD, professional broadcast-quality pictures in even the most challenging wireless environments.

Once IS+ has been installed on a TVU transmitter, “(IS+)” will appear at the end of the PID when you mouse over the source thumbnail, as shown in “IS+ location” below.

IS Plus location
 

TVU Grid source

To view the available Grid sources, Click the Status menu and select a status. Click the Type drop-down menu and select Grid-pack.

Grid source menu
 

Adding an external source

To add an external source to the receiver Web UI, complete the following steps:

  1. Click the plus “+” icon next to the Status drop-down menu. The external source pop-up window displays.
  2. Select an external source from the pop-up window to be added. The four supported formats are:
  • Generic External Source
  • SMPTE2022 Source
  • YouTube Source
  • G-Link Source
  • SRT Source
  • NDI Source
  • Zixi Source
External source menu
  1. A pop-up window displays each external selection. Enter the appropriate information as follows:
add external source window
add external smpt source
add external srt source
add external youtube source
add external glink source
NDI Source
Zixi source
  1. When finished, click Save. A thumbnail icon of the added source will display as a selection in the source menu.
 

Data transmission monitor panel

The data transmission monitor panel is located below the preview panel.

Advanced Control tab - Data transmission monitor panel

The data transmission monitor panel includes visual modem histograms with the following controls and functions:

Modem histogram controls and functions

(A) Data transmission monitor panel (Live tab): This panel displays all data connections’ current number and status. The connection status appears as green, red, yellow, or gray.

(B) Check box: There is a check box and status bar associated with each card. The check box enables or disables a data connection. If unchecked, it will not be used to pass data. If the box is checked (default), the connection will be used to pass data.

(C) Monitor histogram: Displays status, throughput, and the IP address of each modem.

(D) Connection mode and connection strength indicator: The connection mode is displayed next to the connection strength, indicated with three bars.

(E) Configuration menu: This modem configuration icon connects to the pack’s WEB UI.

(F) Reset: This feature provides a full-power reset for a modem. It is used when the modem can no longer connect or is experiencing a problem. Click the Reset icon to force the modem to power cycle and reset.

(G) Connection name and status: Individual read-out panels show each active card’s carrier name (when available). The slot number of each datacard is indicated in front of the carrier name. To retrieve the IP Address of a datacard, mouse over the name of that datacard. You can enter your preferred name if a name is not automatically provided and displayed. However, this will reset upon reboot.

Modem histogram

(H) Scale: The Scale drop-down menu allows the operator to set the scale for the histogram. When the scale is changed, it will affect all of the histograms displayed. Selection settings are 1.2 Mbps, 2.4 Mbps, 6 Mbps, 12 Mbps, 24 Mbps, 30 Mbps, 50 Mbps, 100 Mbps, 120 Mbps, 150 Mbps, 180 Mbps, and 200 Mbps.

scale drop-down menu

(I) Mode selection tabs: The data transmission panel has up to three mode selection tabs:

  • Live: The Live mode is the primary interface used during a Live transmission. When this tab is selected, the status of each of the data card network connections will be displayed.
  • Record: The Record mode displays the store and forward interface to preview, download, and manage TVU Transmitter stored footage and files transferred via Auto Sync. This interface can also access files transferred via FTP.
  • Transcriber: The Transcriber tab also displays if the Transcriber feature is enabled. When enabled, the speech-to-text transcription is displayed.
mode selection tabs

Note: Refer to “TVU Command Center File based workflows” for information about the record function.

 

Live and record modes

Live and record modes are located in the data transmission panel.

The Live and Record tabs control the content displayed for each histogram. The live mode will show the individual modems for the transmitter and their current status. Record mode will show the console for managing recorded content on the selected transmitter.

Note: Refer to “TVU Command Center File based workflows” for information about Live and record operations.

Working with data cards

The data transmission monitor panel Live, Record, and Transcriber tabs are shown below.

Live and record tab locations

In the Live tab, the checkboxes associated with each data connection status bar enable or disable the data connection. The box is enabled (checked) by default.

  1. Click the check box to select and use the data connection. If the box is unchecked, the card will not pass data.

Note: When a datacard is installed, the carrier name and the slot number displays next to the check box.

Modem check box
  1. To change the scale of the modem histogram, click the Auto drop-down menu at the top right to display the value menu. Then, click to select a desired maximum value.

Note: Changing the value will affect all modem histograms.

Data transmission Auto selection
  1. To retrieve the IP address of a data card, mouse over the name of the data card field.
datacard name and IP LINUX
  1. If there appears to be no name associated with the card, you can enter your name, which is displayed as <name>.

Note: The name change will reset itself upon a reboot.

The color indicators displayed within the carrier name panel indicate the following status:

  • Red: Not connected but dialing
  • Green: Connected and passing traffic
  • Yellow: Connected but not passing traffic
  • Gray: Disconnected or unplugged
 

Manual modem configuration

To manually configure a transmitters’ modems, complete the following steps:

  1. In the source panel, click the desired source thumbnail. When selected, the source is framed with a red box.
Status icons Live and offline LINUX
  1. To configure the modem, click the Setting “gear” icon above the source histogram.
Data Transmission and Monitoring panel LINUX
  1. Click the Setting “gear” icon and select Auto to open the hotspot menu.
  2. The modem configuration of the pack is accessible on the modem option in the dropdown menu.

Note: Refer to TVU One Models FHD and 4K Software User Guide Advance configuration page.

Select modem option
Modem menu
  1. To save your configuration changes, click Apply.

Manual carrier selection when roaming

To manually select which carrier a modem will roam on, complete the following steps:

  1. Click the Manual radio button at the bottom of the Modem configuration screen.
modem menu config  when roaming
  1. Click the Scan Carrier button. The roaming modem will automatically generate a list of available carriers.
  2. Click to select a desired Carrier. Then, Click Apply to confirm your selection.
Manual modem selection
 

Setting menu

The Setting “gear” icon is located in the bottom-left corner of the Advanced Controls page. Click the Setting icon to open the Advanced setting menu and select your available settings.

The controls and functions in this menu are as follows:

  • Basic Setting
  • File Browser
  • Feature Control
  • Grid encoder
  • GLink encoder
  • Transcriber
  • SDI output setting
  • IP Stream Out
  • Locate all Pack Position
  • Set location
  • IP and Port Mapping
  • Token Service
  • Restart Service
  • Reboot Device

Refer to “Settings page” for more information.

setting menu
 

Video preview window

The video preview window shows the live video output state or the offline state screens. The preview window has audio control capability. When a video is live, the operator can mute or unmute the audio to the live video by clicking the speaker icon in the bottom right corner of the preview window.

Note: The audio button only affects the audio output to your Web browser. It does not affect the SDI output to your receiver.

Advanced Control page - Preview window

When a source is live, the video preview displays in the preview window, and the red Stop button displays. To stop the transmission, click the red Stop button.

Advanced Control tab - Video preview output state

When a source is not live, the video preview displays the following TVU slate, and the green Take button displays.

Take/Stop button: The Take/Stop button allows the operator to stop or restart a live transmission from a selected source.

Advanced Control tab - Video preview offline state
 

Setting panel controls

The setting panel Delay, Bitrate, Adaptive Delay, and VBR/CBR controls are located below.

Advanced Control page - Controls setting panel location

The setting panel includes the following controls and functions:

Advanced Control page - Control setting panel functions

(A) Delay control: Set your desired latency and then the maximum bitrate you would like to utilize. When in “Live” mode, the error rate and picture quality will automatically adjust based on the desired latency and the available bandwidth to produce the highest quality picture.

(B) Bitrate control: The TVU receiver has a smart VBR scaling system. This means that the unit will automatically adjust the bitrate to output the best quality picture based on the desired latency. To effectively take advantage of the smart VBR scaling system, set your desired latency and then set the maximum bitrate you would like to utilize.

(C) Adaptive delay control (Dynamic/fixed) for Grid only: Controls the dynamic buffering feature of Grid. When set to dynamic mode (recommended), the receiver will automatically increase the stream buffer to ensure stable transmission. This selection maximizes stream stability but at the potential cost of increasing the delay/latency. The Fixed mode will lock the Grid stream to a specific delay but will allow errors if the setting is too aggressive. It is recommended that dynamic mode is normally utilized. Where fixed mode is enabled, the operator should pay extra attention to the stream stability with their given setting.

(D) VBR/CBR: The TVU receiver has a smart VBR scaling system.

Refer to “Setting the variable bitrate (VBR) and delay” for more information about VBR/CBR.

Advanced Control page - Mode selection menu

(E) Preset selection menu (operational): Click the Select drop-down menu to view user-definable presets.

Note: Presets can be adjusted, contact support for more information.

 

Status panel diagnostics

The Status panel has many vertically designed indicators designed to help an operator make quality and troubleshooting decisions. Additional information such as error rate, line quality, and a quality histogram that depicts the total transmission encoding bitrate over a period. The histogram’s scale can be changed by selecting a different display option on the drop-down menu. The status of the transmitter’s batteries is also displayed.

The Status panel and histogram locations are shown below.

Advanced Control tab - Status panel location

The Status panel includes the following controls and functions:

Advanced Control page - Status and Diagnostics panel controls

(A) Input and output formats: “Input” displays the video input format of the transmitter. “Output” displays the receiver output setting.

Note: The receiver output format follows the input format. When the Input Match feature within Feature Control is enabled.

The TVU Pack input and receiver output should match. The receiver software is not intended to convert or adjust the resolution. In the event of a mismatch, the receiver will attempt a format conversion, but this may result in a loss of video quality and the removal of closed captions from the transmission.

(B) IFB status: The IFB status and the IFB Signal visually display. The IFB signal has a strength meter that depicts the input level of the IFB.

(C) VoIP status: The VoIP Signal has a strength meter that depicts the input level.

(D) Quality histogram/Quality link: The quality histogram below the Quality link displays a 5-minute aggregate histogram of the live transmission.

 

Settings page

The Settings “gear” icon in the top-right navigation offers options to change settings that affect other areas within Command Center. They include creating bookmark groups, adding external sources, adding user-level accounts, and locating individual hardware devices.

settings icon

There are nine tabs in the top navigation on the Settings page. The first tab that is opened by default when clicking the setting icon is the Preferences tab.

The Setting page has the following features and controls:

Setting page - Preferences page default

(A) Preference: The Preference tab allows users to enable notification confirmations for starting and stopping a live transmission and to show Geo-location over thumbnails.

(B) Device: The Device tab in the Setting window allows a user to view available paired receivers and source data and the option to rename a device.

Device tab

To use the Device tab functions, complete the following steps:

  1. Click the Device tab. The Device window displays.
  2. To locate a specific device, enter the PID or Name in the search bar and press Enter.
  3. To display Bookmarked devices, click the Bookmark drop-down menu and make a selection.
  4. To display a device by type, click the Type drop-down menu and make a selection.
  5. To display a device by location, click the Location drop-down menu.
  6. To rename a device, click Edit in the right column, rename the device, and click Save.
Edit device name window

(C) Account: The Account tab in the Setting window allows you (the administrative account holder) to create a Co-Admin or user-level account for your colleagues. It is highly recommended that you do this, as the administrator account has unrestricted power over all devices and sources in your Command Center. You can set restrictions such as going live and stopping live, gaining access to specific receivers and sources, and gaining access to other features. TVU discourages sharing the administrator account credentials with others.

To create a new Sub-level user account with an SSO login, refer to “Setting up a Sub-User level account SSO login method”. To modify an existing user who prefers an SSO login, refer to Steps 5 and 6.

Creating a new user or Co-Admin role

Account owners can create a new user-level role or a Co-admin role.

Please use real e-mail addresses. Refer to the account creation window below, which offers access customization.

To create a user-level account, complete the following steps:

  1. Click the Account tab > Plus icon “+.”
Setting page -  Account tab Plus icon
  1. The User Creation window is displayed.
  2. Enter a valid email address, First and Last name, Password, Role, and select the corresponding checkbox permissions.
User creation window
  1. Click Save.
  2. After you create an account, the new account email displays in the account tab list.
Account tab list
  1. Click an email address in the list. The Relation Management window opens. Note that User name and status fields are displayed at the top of the window.
Relation management window
  1. In the Available Device column, enter the receiver PID into the search field.
  2. Select the device(s) you would like your user to have access to and click the Add or Add All button to move your selection(s) into the Binding Device column.
  3. Click the Save button when finished.

New role modifications

The modify, deactivate, or delete a new sub-user role, complete the following steps:

  1. To modify a new role, click the Account tab. Click the Modify Permission, Deactivate, or Delete in the Operation column.
Account new user mod
  1. Click the email address in the Account tab to open the Relation Management window to modify pairings.
Relation management window
  1. Click Save when finished.

Setting up a Sub-User level account SSO login method

When the Administrative account holder creates a new user-level account, and the user prefers using an SSO login, there is no need to set a TVU password. An optional SSO login method can be configured.

To configure a Sub-user level SSO login, complete the following steps:

  1. Click the Setting icon > Account tab and click the Plus “+” icon.
Setting page - Account tab Plus icon
  1. The User Creation window is displayed.
  2. Enter the new user’s email, first and last name, and Role.
User creation window
  1. Select the SSO checkbox, the desired Permissions, and click Save.
User creation mod
  1. To Modify an existing user-level account for SSO login, locate the user in the Account list and click the Modify Permission link.
  2. The Modify Permission window is displayed. Select the SSO checkbox and click Save.
Modify permissions

(D) External source: The External source tab in the Settings window allows users to add external sources such as YouTube, EXT, and SMPTE2022 sources to their source list.

External source tab
  1. To create an external source, Click the External Source tab.
  2. Enter your receiver’s PID or Name in the search field. Then, click the plus “+” icon. The Add External Source window opens.
  3. Select the Type of source from the Type drop-down menu.
  4. Enter the URL if required and enter a Name, then click Save.
  5. The external source is displayed in the External Source list.
add external source selection menu

(E) Operation log: The Operation Log tab lists a user’s Command Center activity. The activity can be filtered by date, operation type, and email.

Operation log tab

(F) Bookmark: The Bookmark tab in the Setting window allows a user to create and share bookmarks for devices and sources (also referred to as preset bookmarks) that are configured in the Relation Management window. The device and source groups you create are available in the bookmark menus on other Command Center tabs.

For example, you could create and share a group of receivers and sources that are meant only for a particular team with a Command Center account within your organization.

Bookmark tab

To create a bookmark group, complete the following steps:

  1. Click the Bookmark tab.
  2. Hover over My Bookmark. Click the plus “+” icon to create a new group. The Create Bookmark window will then display.
Create Bookmark plus icon
  1. In the Create Bookmark pop-up window, enter a Bookmark name and click Save.
  2. Select your bookmark name from the bookmark panel to add a device to your bookmark, then click the Add Device button.
  3. The Relation Management window opens. Note that the selected bookmark name is displayed at the top of the Relation Management window.
  4. Enter the Available device PID or Name in the search field. The Available Device column displays a list of available devices. You can also filter your devices by clicking the Filter drop-down menu.
  5. Select an available device name to add to the Binding device column. Click the Add or Add All button to move the device(s) to the Binding Device column.
  6. Click Save to save your entries.
bookmarks relation management window
  1. To share a bookmark, click the share icon.
Bookmark tab - Share Bookmark icon
  1. In the Share pop-up window, enter the User Account and click the Add button.

(G) Social Account: The Social Account tab allows users to quickly and easily transmit to a supported CDN such as Facebook and YouTube. Only receivers that are currently live with a source display in the Live Video screen.

Social Account tab

There are two sharing methods available:

  • Use the Publish button on a live receiver’s thumbnail using a saved Social Media account in the Social Account tab.
  • Use the Facebook Share Directly button on one of your live receiver thumbnails.

The Social Account tab has the following features and controls:

Live video sources

To enable the Video preview functions, complete the following steps:

  1. To share with other CDNs besides Facebook, add your social media account, click the Social Account tab and the plus “+” icon, and follow the instructions.
  2. After you add your account, return to the Live Video preview and click the Publish button on the thumbnail of the receiver you would like to share.
  3. Select the account you want to use and click the Share button to begin sharing.
  4. Click the Stop button to stop sharing.

Social Account tab

To share with Facebook, complete the following steps:

  1. Add your Facebook account via the Social Account tab, then use the Facebook Share Directly button on the live receiver thumbnail you want to share.
  2. Click the Authenticate radio button. The Output Setting window opens.
  3. Add your desired details. Then, click Go Live to start sharing.
  4. To stop sharing, click the Publish button on the receiver’s thumbnail and click Stop.

(H) Access APP: The Access App tab functionality allows users to set up an API access app by company name.

Access App tab

To set up an API Access App, complete the following steps:

  1. Click the Access App tab.
  2. Enter a Company Name in the field to verify any existing accounts.
  3. Click the plus “+” icon in the Access App tab. The Create an Access window opens.
  4. Enter the company name and select the activation method radio buttons.
  5. Click the Save button.
create access app window

(I) Licensed Feature Report:The Licensed Feature Report tab allows a user to filter and view Command Center licensed features by device, Account, Role, and Owner email address.

Licensed feature report tab

To use the Command Center Licensed Feature Report, complete the following steps:

  1. Click the Licenced Feature Report tab. The Licensed Feature Report window displays.
  2. Use the Drop-down menu to select Command Center tab access.
  3. Click the calendar icons to select a date range. Then, click the Filter button.
  4. To review an activation time by account, click the account name in the list.
  5. The Account activation setting window opens.
  6. When finished, click Ok.
Licensed feature Report filter
 

Monitor tab

The Monitor tab allows users to watch a full-motion video of their receivers that are currently live. Users can listen to the output audio, full-screen individual windows, and use VoIP controls to communicate with each receiver’s respective TVU Pack.

The Multi-view tab includes the following controls and functions:

(A) Receiver selection drop-down: Clicking here will open a menu of available live receivers By Chosen order, By Name, or By Status to add to the multi-view windows. There is also the option to add a bookmark group of receivers from the Bookmark drop-down menu. To create and display your own Bookmarks, set them up in the Settings > Bookmark tab.

(B) VoIP start button: Clicking the VoIP start button (the green phone icon) opens a small window displaying available TVU Packs to start a VoIP call. Select the number of packs and click “Start the call” to begin communication from your local PC to the selected packs. The call button will become red when a call is active. Click the red button to end the call.

(C) View selections: You can increase the number of available windows by selecting one of these viewing option icons. There is a maximum of 25 windows. A full-screen button is also present that will collapse the Command Center navigation bar when selected.

(D) Audio meter, Show Info, and Page Never Times Out sliders: Enable the Audio meter to listen to audio and Show Info slider to show the preview transmission details. Enable the Page Never Times Out slider to monitor live transmissions without timing out.

Monitor tab functions
 

Grid tab

The new TVU Grid for Command Center features form part of a three-tiered service that allows TVU Command Center account owners to access and manage Grid sources outside of their traditional organizational boundaries. This new Grid service uses the expanded Command Center user interface to search for, request, and go live with these sources.

Grid tab

Refer to the TVU Grid for Command Center QSUG for more information.

 

Token tab

Token is a feature accessible within the TVU Command Center User Interface. The TVU Anywhere app integrates with the token feature, which allows an operator to perform automatic receiver pairing without the intervention of TVU Support.

Token tab

To use the TVU Anywhere token feature, it requires a token license activation from TVU Support.

Refer to the TVU Anywhere Token Quick Start User Guide for detailed information about using this feature with TVU Anywhere.

The TVU Anywhere Token Quick Start guide provides instructions to complete the following tasks:

  • Activating the TVU Command Center token feature
  • Creating a TVU Anywhere token
  • Accepting a token using the TVU Anywhere app
  • Editing device information
  • Delete or deny a token
  • Creating a hotspot connection to a TVU Pack

Refer to the TVU Grid Token Quick Start User Guide for detailed information about using the Grid Token feature.

The TVU Grid Token Quick Start User Guide provides instructions to complete the following tasks:

  • Activating the TVU Command Center token feature
  • Creating a Grid token
  • Editing token information
  • Pairing the Grid source tokens
  • User request for Token acceptance
  • Accepting a token using the Command Center UI
  • Editing device information
  • Delete or deny a token
 

TVU Linux receiver settings

The Advanced Control page Settings drop-down menu in the bottom-left of the Receiver Control page displays the following General and Basic configuration setting selections:

setting menu

General

The General setting window allows users to:

  • Select a time zone.
  • Enable Custom NTP service. When enabled, the Time Lock feature will become disabled.
  • Configure Microphone and speaker devices.
  • Enable VoIP to start with live.
  • Enable a prompt warning when stopping a live transmission.
  • When using the Progressive download feature, choose to auto-convert recorded streams to MOV, MXF, and MP4 formats.
  • Enable a default for delay and bitrate settings.
  • Configure the Eternal source buffer size.
  • Choose a Video Feedback resolution and rate.
  • Enable Switch Live on Hold to Standby.
Settings General
 

Basic setting Network IP and port mapping

To review the Network IP and port mapping settings, click the Settings gear and select Basic Setting. The TVU Networks Setup page displays.

general settings

The TVU Network Setup page has the following controls.

TVU Network Setup - Web Control

The TVU Network Setup page contains the following configurable panels:

(A) Home button – Opens the TVU WebR page

(B) Network settings

(C) DNS settings

(D) Web Control – Displays PIDs

(E) System settings – Restart Service, Factory Reset, Restart System, Update firmware, and Shut Down controls.

Click the Home button in the top right corner of the interface to access links from the Receiver interface page.

Receiver landing page

The Receiver interface page includes the following links:

Web Control
Network Setup
File Browser
Migration
Port Test
Security Update (beta)
Service Control

Refer to the “TVU Server Hardware Setup User Guide, Models VS3100, VS3200, VS3250, VS3500, and VS3500 – Linux” for hardware set up and configuration instructions.

 

Feature Control

Many features in the Feature Control menu must be enabled before they can be used. To access the Feature Control menu and enable features, complete the following steps:

  1. Click the Route tab and select Receivers from the drop-down menu.
  2. In the Receiver Control window, click the Advanced icon.
  3. To open the Feature Control settings dialog, click the Settings gear in the bottom-left panel and select Feature Control.
feature control setting

The Feature Control dialog displays.

setting feature control window
  1. Move the slider to the right to enable a feature, or move the slider to the left to disable a feature.
  2. Restart the receiver software for changes to take place.

Feature Control settings are as follows. These features may be enabled or disabled in the Feature Control window:

  • Auto Download: Enable the Auto Download feature if you want a live session to download automatically after the session stops.
  • Auto Live Resume: This feature automatically resumes the last live source when the receiver shuts down.
  • Auto Record: When Auto Record is enabled, live transmissions from the receiver are recorded to local storage.
  • Auto Sync: Auto Sync is a high-speed file transfer feature that automatically pushes the files from the transmitter to the receiver using ISX.
    • There are two Auto Sync methods you can use to send files to the TVU receiver automatically:
      • You can perform Auto Sync by inserting a USB stick into the transmitter.
      • You can use the TVU transmitter wireless hotspot feature to transfer files directly to the TVU transmitter for upload.
  • External Source Receiving: When enabled, this feature allows the operator to connect to external video sources, including YouTube, by using an IP address or URL.
  • IP Streaming Output: The live video transmission is encoded into an IP format and can be sent to six remote locations.
  • Input match: The receiver SDI output will be converted to match the source input resolution setting.
  • Live Encoder Support: The Live Encoder support controls one function.
    • Enabling the operation of the Command Center Share function when used in conjunction with a social media account.
  • Local SDI: The operator can view SDI input as a local source.
  • Remote File Storage: Use the Remote File Storage to push downloaded files to external FTP receivers.
  • SDI to IP: Enables an SDI input for IP streaming output.
  • TVU G-Link Encoder: The TVU G-Link encoder feature slider enables the G-Link encoder on the transceiver.
  • TVUG-Link Receiving: The G-Link decoder feature enables the TVU transceiver to receive the encoding of a G-Link enabled TVU transceiver.
  • TVU Transcriber: TVU Transcriber is a real-time speech-to-text transcribing service. For detailed information, refer to the TVU Transcriber Feature Guide.
  • TVUGrid Encoder: Enable the encoding of a TVU pack or local SDI stream to Grid.
  • TVUGrid Receiving: Set to receive Grid feeds.
  • TVUMe Receiving: TVUMe allows news organizations to connect with video content providers and freelancers worldwide to exchange live and recorded content.
  • TVU Pack Receiving: Enable TVU Pack Receiving to allow the encoding of the pack stream or local SDI stream to Grid.
  • Time Lock: The Time Lock feature enables multiple TVU One’s to synchronize with other receivers at the same set latency.
  • Token Service: The Token Service allows users to create and share Grid and TVU Anywhere Tokens.
  • Video Feedback: This option enables the remote video feedback function, encoding content at the receiver and sending it to field equipment for remote monitoring.
  • Vision Tag: Used to enable/disable live MediaMind AI facial and location recognition.
  • Web File Support: Enables ENPS integration functions.
 

Grid Encoder

To view the Grid Encoder feature, ensure the feature is enabled in the Feature Control window. Then, complete the following steps:

  1. Click the Settings menu and select Grid Encoder.
Grid encoder

The Grid Encoder dialog window displays.

Setting Grid encoder window
  1. Click the Source drop-down menu to select which source type you want available on output 1.

Note: Output 2 will always use the SDI input as its source.

setting grid encoder menu selections
  1. When finished, close the window.
 

G-Link Encoder

TVU G-Link encoder feature slider enables the G-Link encoder on the transceiver. G-Link Encoder allows users to configure their video’s bitrate so that G-Link can select a codec.

Note: Refer to TVU G link software feature user guide for more information.

  1. To configure the GLink source, open the Settings menu and select GLink Encoder.
glink encoder

The GLink Encoder window opens.

setting glink encoder window
  1. In the Output 1 panel, select a source from the Source drop-down menu.
  2. Make a CODEC selection.
  3. Set the Bitrate and enter a Port number.
  4. In the Output 2 panel, select a CODEC.
  5. Set the Bitrate and enter a Port number.
 

SDI Output settings

SDI settings can be configured for single or dual-output receivers. To access the SDI Output settings dialog, click Settings and select SDI Output Setting.

The SDI Output Setting window opens.

setting SDI output setting window

SDI Output settings overview:

On: Enable SDI Output.
Card ID: When enabled, use the Card ID drop-down to select either 1 or 2 for the SDI output.

Note: If the card ID is set to 1, then the video output will be the center BNC connector. If the card ID is set to 2, then the video output will be the far right connector.

TX3200v4 Transceiver Back panel

Refer to “Dual output receiver configurations”.

  • Output Format: Use the Output format drop-down menu to select a resolution for your video output.
  • 3G-SDI formats: Choose a format. Select SMPTE Level A or SMPTE Level B from the drop-down menu.
  • Custom logo: To add a logo to your SDI output, check the Custom logo checkbox, enter the X and Y offset positions, click the Plus “+” to add a logo, and follow the prompts.
  • Aspect: Select an aspect ratio from the drop-down menu.
  • Last Frame: Select Logo from the Last Frame drop-down to output the TVU slate screen. Select Last Frame to repeat the last frame or select Black for no image.
  • Last Frame lasts for N seconds: Enter a value for the “Last Frame” selection to display.
  • Audio Channels: Use the Audio Channels drop-down to select 2, 8, or 16 audio channels.
  • Output -12 db audio while standing by (checkbox): Click the check box to enable a 12 dB audio output along with the TVU slate. When the box is unchecked, the 12 dB audio output is disabled, and the TVU slate is only enabled.
  • Stay on the last frame during transmission interruption (checkbox): Click this checkbox to enable the “Last Frame” and “Last Frame to last for N seconds” settings in the event of a transmission interruption.

Note: In the event of any changes made to the SDI Output setting dialog, you are prompted to restart the receiver for settings to take effect.

 

Dual output receiver configurations

With a dual-receiver configuration, an operator can access each receiver by completing the following steps:

  1. Click the Web Control drop-down menu and select a receiver from the list.
dual output menu

Log in to the TVU receiver UI.

Login screen
 

IP and Port Mapping

The IP and Port Mapping setting enables users to add a receiver IP and configure the port mapping.

  1. To configure a receiver IP, click the Settings menu and select IP and Port Mapping.

The IP and Port Mapping window opens.

setting IP and port mapping
  1. Click +Add to add a Receiver IP to Slot 2.
  2. Fill in the appropriate fields and click Apply.
IP and port mapping add window
 

Token Service

The Token Service allows users to create and share Grid and TVU Anywhere sources that they own by creating Tokens.

To Create Tokens, complete the following steps:

  1. Open the Settings menu and select Token Service.
Token service

The Token Service page displays.

setting token service window
  1. Click the Create a new Token tab and enter a Receiver Name and Receiver ID.
  2. Click the Get IP button to obtain the Receiver IP.
  3. Enter the Receiver Time Span.
  4. To add a second receiver, Click the Plus “+” button, and enter the IP address and Time Span in the provided fields.
  5. Enter the Receiver Email, Transmitter Name, Transmitter PID, and Transmitter Email.
  6. Click the Create button.
  7. In the Set a Token tab, Enter the Token information and click the Set Token button.
setting token service set token
 

Auto Download feature

To enable the Auto Download feature, complete the following steps from the Advanced Control page:

  1. Open the Settings menu and select Feature Control.
feature control setting

The Feature Control settings menu displays.

setting feature control window
  1. To enable this feature, drag the Auto Download slider to the right until it turns green.
  2. Click the Apply and Restart Now button.
  3. Close the Feature Control window and refresh the screen.
  4. To ensure that Auto download has been enabled, open the Settings menu. The Auto download displays as a selection. Click Auto download.
Auto download menu

The Auto Download pop-up dialog displays.

Auto download Linux
  1. Enable Auto Download and close the pop-up window.
 

Progressive Download feature

If the TVU receiver is available, the TVU transmitter can automatically trigger the immediate upload of a mirror image of a high-resolution clip from its SSD to the TVU receiver by pressing the camcorder’s record button. The TVU receiver will display the download process.

To use the Progressive Download feature, complete the following steps from the Advanced Control tab:

  1. To access the Progressive Download dialog, open the Settings menu and select General.
General

The General pop-up dialog displays.

Progressive download
  1. In the Progressive Download panel, click the Auto-Convert to drop-down menu to select from three conversion options for the mirror image.
  2. When finished, click Apply and click the X to close the window.
 

Locate All Pack Positions

Locate All pack positions dialog displays the location of all live TVU Packs using GPS.

To view pack positions, open the Settings menu and select Locate All Pack Positions.

Locate pack position

The GPS location window opens.

Geo sources

Use your mouse to hover over the location pin to display the TVU Packs’ PID.

Geo locations and controls

Notes:

  • In order to improve the location accuracy, make sure the TVU Pack is connected to a WiFi card.
  • If there is no real-time GPS data for a TVU transmitter, cache GPS data will be used for that TVU transmitter, and the location pin displays red.
 

Source GPS locations, tracking, and previews

From the Source Control window, in the top-right navigation panel, the geographic location of the transmitted video and tracking information are available.

  1. To locate the physical location of a source, click the geo-location pin icon.
Source Control window Geo location icon
  1. To Track a device by mode, click the Tracking icon. The Tracking window opens. Select a Tracking mode.
Tracking mode
  1. Select a Device.
Tracking device
  1. Click Search to display your results.

© Copyright 2024 TVU Networks Corporation. All rights reserved in all media.
Document Part Number: TVU Command Center User Guide Rev E EN 10-2024